8 Oct

Leons The Brick accused of deceptive marketing in Buy Now Pay Later

The retailer of furniture, appliances and electronics said it stands by its promotion programs.“The deferred payment plans offered by Leon’s and The Brick benefit consumers,” Leon’s said in a statement Tuesday.“Leon’s and The Brick deny the commissioner’s allegations and will vigorously defend their position in the court.”Last March, Leon’s acquired rival, The Brick.Leon’s has 76 stores with locations in every province except British Columbia, while The Brick has 230 stores operating under the banners, The Brick, United Furniture Warehouse, The Brick Mattress Store and Urban Brick banners.The Canadian Press OTTAWA — The Competition Bureau has accused Leon’s Furniture Ltd. and The Brick Ltd. of “deceptive marketing practices.”The regulator alleged Tuesday that the retailers’ “Buy Now, Pay Later” promotions, often resulted in customers paying more than advertised and should be ceased immediately.The bureau said customers who chose the deferred-payment option often ended up paying more than those who paid for their purchases up front as a result of the additional fees, which were “buried” by the retailers in the “fine print.”The additional costs ranged from processing or administrative fees, delivery fees and taxes.The allegations have not been proven in court.In a motion filed in Ontario Superior Court, the Competition Bureau also wants Leon’s and The Brick to refund all customers who paid any additional up-front fees or administrative penalties.“Canadian consumers must receive clear and accurate information about what must be paid at the time of purchase, and what the actual cost of a particular item is if they use a deferred payment option,” Competition Commissioner John Pecman said in a statement.“Retailers cannot hide details of additional fees in lengthy disclaimers.”J.P. Moczulski for National Post, files read more

25 Sep

Airlines urged to cut ticket prices as cost of oil continues to

first_img“There’s a very real argument here to say that airline customers are being ripped off. The price of tickets must go down to reflect the fall in the price of fuel, but airlines are failing to pass on in full the savings they are making as a result of falling fuel prices,” he said.The price of crude oil has plummeted in the past three years, from $115 per barrel in April 2014 to around $50 per barrel this month – a fall of 56 per cent.Figures from the SkySkanner travel website show that between July 2015 and June this year the average cost of an economy ticket from the UK to all destinations fell from £351.70 to £328.36, a drop of 6.6 per cent. Michael Fabricant MP Credit:PA The average cost of an economy ticket from the UK to European destinations fell by 7.6 per cent over the same period, from £151.17 to £139.54.Mr Fabricant highlighted the case of a £1,380 flight from London to Sydney with Emirates, which includes a fuel surcharge of £364.He is now calling on Ministers to act to force those airlines which impose fuel surcharges to cut or even scrap them altogether.Emma Coulthurst, travel expert from holiday price comparison site, TravelSupermarket.com said: “The last few three years have been some of the best for the airline industry in terms of profits; airlines have enjoyed huge cash piles since oil prices slid significantly in mid-2014. The airlines are quick to increase prices when oil prices increase. But, the same discounts have not seemed apparent in ticket prices when fuel prices have slid over the last few years.”She added: “Airlines need to convince us that they are passing on savings to us. These fuel surcharges – – and it is mainly the flag carriers who are to blame for them – make customers feel that the airline industry is taking advantage of them.”Lufthansa said it scrapped its fuel surcharges around two years ago, and said competition between airlines was so “fierce” that passengers were benefitting from “very competitive prices”. Michael Fabricant MP  Want the best of The Telegraph direct to your email and WhatsApp? Sign up to our free twice-daily  Front Page newsletter and new  audio briefings. Consumer campaigners have accused airlines of ripping off passengers by failing to pass on the full saving of the fall in fuel prices.They say the current low price of oil is not reflected in the cost charged by airlines.The row comes as around two million people headed overseas this weekend as the holiday season got underway.The Conservative MP Michael Fabricant said that although the cost of flights has been falling over the past few years customers are still not seeing the full benefit of the fall in fuel costs over the same period. In a statement responding to Mr Fabricant, BA said: “All prices our customers see are inclusive of taxes and charges. We clearly identify the carrier imposed charge to our customers during the booking process on ba.com. The carrier imposed charge is not linked to fuel prices.”Emirates did not respond to requests for comment.last_img read more